🔒 Ubumfihlo Umgaqo-nkqubo
Imfihlo yakho kukuzinikela kwethu. Eli phepha lichaza indlela esiqokelela ngayo, sisebenzise kwaye sikhusele ngayo iinkcukacha zakho, ngokuhambelana ne-LGPD kunye neminye imithetho esebenzayo yaseBrazil.
Indlela esikuthabatha nzulu ngayo ukuba neemfihlo
Kwi-app ye-See U, ukukhusela idatha yakho yobuqu yeyona nto iphambili. Lo mgaqo-nkqubo uchaza, ngendlela ecacileyo nefikelelekayo, indlela esiqokelela ngayo, ukusebenzisa, ukugcina nokwabelana ngolwazi lwakho, ngelixa uhlonipha amalungelo e-LGPD akuqinisekisayo.
1. Singoobani kunye nendlela yokunxibelelana nathi
🏢 Inkampani
- Igama elisemthethweni: Bona i-app inova elula (l.s.)
- I-CNPJ: 48.200.632/0001-25
- Idilesi: Rua Nossa Senhora do Carmo, n. 180, Ubumelwane: Cacimbas, ZIP: 57304-477, Maceió, Alagoas, Brazil
📧 Qhagamshelana namajelo
⏰ Iiyure zenkxaso
Inkxaso ngokubanzi
NgoMvulo ukuya ngoLwesihlanu, 8:00 a.m. ukuya 6:00 p.m. (ixesha laseBrasília)
Iziganeko zokufikeleleka
24/7, apho ijelo linikezelwa kwingingqi yakho
2. Injongo yethu kunye nokuzinikela kwethu
“Kungentliziyo kuphela apho umntu anokubona ngokufanelekileyo; into ebalulekileyo ayibonakali ngeliso.”
I-See U app yimveliso encedisayo eyakhelwe ukuphucula ubomi bemihla ngemihla kubantu abangaboniyo, usebenzisa AI, izwi, ukuqonda umfanekiso kunye nomncedisi ongokoqobo ukuxhasa ukuzimela, ukuhamba kunye nokubandakanywa kwentlalo.
Ukusukela ngo-2009 sisebenzele ukwandisa ufikelelo kubuchwephesha obubandakanyayo ngaphezulu kwe40 yezigidi zaseBrazil ezinokulahleka kombono kakhulu okanye ubumfama, ngokuxhomekeke kwiifitsha esizithumelayo kushicilelo lwemveliso nganye.
Ukungafihli
Sula ulwazi malunga nedatha yakho
Ulawulo lomsebenzisi
Uthatha isigqibo ngeemvume
Ukhuseleko kuqala
Izikhuselo ezifanelekileyo kwishishini
Ulungelelwaniso lomthetho
LGPD kunye neminye imithetho esebenzayo
3. Umxholo osemthethweni kunye noqhelekileyo
🇧🇷 Umthetho waseBrazil (imizekelo)
I-LGPD
UMthetho woKhuseleko lweDatha Jikelele waseBrazil - uMthetho onguNombolo 13,709/2018
Amalungelo oluntu kwi-intanethi
Isakhelo samalungelo oluntu kwi-Intanethi eBrazil (Marco Civil) - uMthetho onguNombolo 12,965/2014
Umthetho wabathengi
IKhowudi yoMthengi - uMthetho onguNombolo 8,078/1990
Ukubandakanywa kokukhubazeka
Ukubandakanywa kwabantu abakhubazekileyo (LBI) - uMthetho onguNombolo 13,146/2015
🌍 Izikhokelo zereferensi zamazwe ngamazwe
I-GDPR
I-General Data Protection Regulation (EU) - ireferensi, kungekhona ibango lokusetyenziswa ngokuthe ngqo
I-CCPA/CPRA
Umthetho wemfihlo wabathengi baseCalifornia- ireferensi kwezinye iindlela
I-COPPA
Ubumfihlo babantwana base-US - ireferensi yedatha yabantwana
I-WCAG 2.1
IZikhokelo zokuFikelela kwiWebhu kwiNqanaba AA, apho imveliso isekelwe kwiwebhu
4. Idatha esiyiqokelelayo kwaye kutheni
4.1 Iakhawunti kunye nedatha yeprofayili
📊 Yintoni esinokuyiqokelela (kuxhomekeke kwizinto ozisebenzisayo):
- •Igama eliphelele
- •I-imeyile
- •Ifowuni (uyazikhethela)
- •Umhla wokuzalwa
- •Isazisi sikaZwelonke (CPF) seenkonzo ezithile kuphela, apho kuyimfuneko
- •Ifoto yeprofayile (ukhetho)
🎯 Kutheni siyisebenzisa:
- Yenza kwaye ulawule iakhawunti yakho
- Sayina ungene kwaye ukhusele ukufikelela kwakho
- Yenza amava abe ngawe
- Thumela izaziso zenkonzo ebalulekileyo
- Ukuhlangabezana noxanduva lwezomthetho kunye nelokubala apho lusebenza khona
Isiseko somthetho (LGPD, inqanaba eliphezulu): Ukusebenza kwekhontrakthi (Ubugcisa 7, V) kwaye, apho sicela khona, imvume (Ubugcisa 7, I)
4.2 Idatha yesandi kunye nelizwi
📊 Yintoni esinokuyiqokelela (kuxhomekeke kwizinto ozisebenzisayo):
- •Imiyalelo yelizwi
- •Izithinteli zokusetyenzwa kwexesha elifutshane
- •Isimbo esikhethwayo sentetho
- •TTS ukhetho
🎯 Kutheni siyisebenzisa:
- Sebenzisa ulawulo lwelizwi kunye nomncedisi welizwi "Maria"
- Izitshixo ze-hardware zemephu (umzekelo umthamo) ukuya kwiintshukumo ze-app, apho i-OS ivumela khona
- Guqula intetho ibe kumbhalo kwiifitsha ozenzayo
- Phucula imifuziselo yethu ngokudityanisiweyo, ngendlela egcina imfihlo apho sikwenza oko kwaphela
Isiseko somthetho (LGPD, inqanaba eliphezulu): Ukusebenza kwekhontrakthi kwaye, apho imvume ye-microphone isetyenziswa, imvume yakho (Art. 7, I and II)
🔒 Izithinteli zomsindo zexeshana ziyacinywa okanye zibhalwe ngaphezulu nje ukuba into ivumela
4.3 Idatha yomfanekiso kunye nekhamera
📊 Yintoni esinokuyiqokelela (kuxhomekeke kwizinto ozisebenzisayo):
- •Isakhelo esisesenokusithatha kwi-app
- •Kwisixhobo kunye nemetadata yefu efunekayo kuphawu lokuncedisa
- •Iiklip zevidiyo ezimfutshane, apho inqaku lifuna khona
- •I-EXIF apho ikhoyo (sihluba apho sinakho kwimveliso)
🎯 Kutheni siyisebenzisa:
- Chaza imiboniso, umbhalo kunye nabantu bakho (usetyenziso oluncedayo)
- I-OCR, amabali asekuhlaleni, okanye ezinye izixhobo ze-app oziqalayo
- Lungisa ingxaki ngemvume yakho, ngokuphazamiseka/ukuhamba kwengxelo
Isiseko somthetho (LGPD, inqanaba eliphezulu): Imvume yakho yekhamera, kunye nekhontrakthi yokuzisa into oyikhethileyo
🗑️ Sijonge ukugcina iikopi ezisecaleni kwelifu ixesha elide njengoko kufuneka, rhoqo ngaphantsi kweeyure ezingama-24 kwimisebenzi yenkcazo enye
4.4 Idatha yendawo
📊 Yintoni esinokuyiqokelela (kuxhomekeke kwizinto ozisebenzisayo):
- •I-GPS echanekileyo, xa unikezela ngayo
- •Indawo erhabaxa (uthungelwano).
- •Indlela okanye imbali yohambo, kuphela ukuba isici osilayitayo siyayifuna
- •Indawo yangasemva, kuphela kulwakhiwo lwe-OS olufuna imvume eyahlukileyo yangasemva
🎯 Kutheni siyisebenzisa:
- Inyathelo ngenyathelo navigation kunye neendawo ezikufutshane
- Iimpawu zenkcubeko kunye nesixeko ezisebenzisa indawo, xa uzisebenzisa
- Izilumkiso zokhuseleko ezinxulumene nendlela oyilandelayo ngokukhutheleyo, apho sizithumela khona
Isiseko somthetho (LGPD, inqanaba eliphezulu): Imvume ecacileyo, enolwazi yendawo, kubandakanywa nayiphi na indlela yangasemva (uBugcisa 7, I; Art. 11, II, a, apho kufanelekileyo)
🚨 Ufikelelo ngasemva lolweeseshoni zokuncedisa ezisebenzayo (umzekelo, ukufumana indlela), hayi 24/7 ukulandelwa kwentengiso
5. Iimvume zosetyenziso (eziqhelekileyo, zinokwahluka ngokwakha)
| Imvume | Ukusetyenziswa okuqhelekileyo | Kufuneka? |
|---|---|---|
| 🎤 Imakrofoni | Imiyalelo yelizwi kunye nomncedisi "Maria". | Ewe (ezingundoqo kwiimpawu zelizwi) |
| 📷 Ikhamera | Inkcazo yomfanekiso kunye neempawu ezincedisayo eziphilayo | Ukhetho |
| 📍 Indawo entle | Iimephu kunye nesikhokelo sokujika nokujika | Ukhetho |
| 🗺️ Indawo engasemva | Isikhokelo xa i-app isemva, kuphela kwiinguqulelo ze-OS ezixhaswayo | Ukhetho |
| 🔔 Izaziso | Izilumkiso ezibalulekileyo kunye nezikhumbuzo | Kucetyiswa |
| 💾 Ugcino | Iisetingi, i-cache, ii-asethi ezikhutshelweyo | Ewe |
| 🌐 I-intanethi | I-AI, iimephu, ukungena, uhlaziyo | Ewe |
| 📳 Ukungcangcazela | Ingxelo yeHaptic yokufikeleleka | Ewe |
🚨 Indawo engasemva - isaziso esibalulekileyo
IKUFIKIA_USULI_MAHALIimvume iyafuneka kwiifitsha zofikelelo ezingundoqo, hayi ukulandelwa kwentengiso:
🎯 Kutheni sinokuyidinga
- ♿ Isikhokelo esiqhubekayo: abasebenzisi abaninzi abangaboniyo nabanombono ophantsi bafuna imiyalelo ethethiweyo nokuba ifowuni itshixiwe okanye enye iapp iphambi
- 🗺️ Izilumkiso ezikufutshane: iindawo zomdla okanye iingozi kwindlela owuqale kusetyenziso
- 🎪 Ezinye iimpawu zenkcubeko okanye zesixeko ozivula ngokucacileyo zinokusebenzisa isikhundla ukwenza amava abe ngawe
- 🔊 Izilumkiso zexesha lokwenyani ngaphandle kokukunyanzela ukuba ubuyele kwiscreen sasekhaya ngalo lonke ixesha
🛡️ Indlela esikukhusela ngayo
- Ungayirhoxisa imvume kwiisetingi zesixokelelwano nangaliphi na ixesha
- Siyisebenzisela kuphela iifitsha oziqalayo (umzekelo, ukukhangela okanye iseshoni yesixeko), hayi nge-24/7 "ihlala ikwi" iiprofayile zentengiso
- Asithengisi indawo yakho; bona icandelo "Lokwabelana" leeprosesa esizisebenzisayo
- Idatha kuhambo ikhuselwe ngeTLS yangoku; idatha ekuphumleni kunye ne-encryption eyomeleleyo kwisitaki sethu
- Asithengisi iinkcukacha zakho; bona uluhlu “asabelani ngalo”
- Sisebenzisa imida yogcino (umzekelo, iifestile zembali ezichazwe kwicandelo lokhuseleko) kwaye sinokucima ngesicelo, ngokulawulwa ngumthetho.
7. Sabelana njani ngedatha
🤝 Iiprosesa ezisezantsi kunye namaqabane (unikezelo lwenkonzo kuphela)
Sabelana ngedatha yakho kuphela ukuqhuba imveliso, hayi ukuqhuba iinethiwekhi zentengiso yomntu wesithathu ngasemva kwakho:
🤖 Jonga iqonga le-U AI
Imodeli yokusingatha kunye nohlalutyo lomfanekiso/ilizwi (idatha icuthiwe kwaye, apho kunokwenzeka, ayichongwa)
🗺️ Iqonga leemephu zikaGoogle
Iithayile zemephu, iindlela, kunye nokukhangela indawo, xa usebenzisa iimpawu zemephu
🔥 I-Firebase (uGoogle)
Sayina, usetyenziso olungachazwanga/idatha yokuwa, kwaye utyhale apho yenziwe khona
☁️ Uloliwe / AWS (okanye efanayo)
Ukusingathwa ngokukhuselekileyo, ii-backups ezifihliweyo, kunye nemigca yemisebenzi
🚫 Asabelani nge
- ❌Intengiso yomntu wesithathu ijolise kutshintshiselwano lwentengiso
- ❌Abathengisi bedatha abaphinda bathengise uluhlu lwabantu
- ❌Iinethiwekhi zentengiso ezakha iiprofayili ze-cross-app kuwe
- ❌Iinkampani zentengiso yokutshiza-uthandaze ezinganxulumananga nenkonzo
- ❌Ukuthengisa okanye ukurenta uluhlu lwakho lwabafowunelwa
- ❌Iinjongo ezingahambelani nokubonelela Bona ungakhange uxelelwe ngazo kule polisi
9. Ukugcinwa kunye nokhuseleko
🔐 Amanyathelo okhuseleko (awaphelelanga)
Uguqulelo oluntsonkothileyo
TLS 1.3+ kuhambo; I-AES-256-class encryption ekuphumleni apho silawula ukugcinwa
Ngena
I-MFA apho ikhoyo; ukufikelela okuncinci-ilungelo ngaphakathi kwiqela lethu
Umjikelezo
I-WAF, ukukhuselwa kwe-DDoS kunye nokuqina kweendawo zokugqibela zoluntu
Ukubeka iliso
Izaziso ezingama-24/7 malunga neepateni zofikelelo ezikrokrisayo kwiziseko ezingundoqo zethu
Ugcino
Ii-backups ezifihliweyo kunye nokubuyisela okuvavanywayo kwiidatha ezibalulekileyo
Uvavanyo
Uvavanyo lokungena rhoqo kunye ne-bug bounty apho kufanelekileyo
🗄️ Ukugcinwa (okuqhelekileyo - bona i-UI yemveliso ngexabiso elichanekileyo)
Iprofayile yeakhawunti
Ude ucime iakhawunti
Izithinteli zomyalelo welizwi
Icinyiwe okanye ibhalwe ngaphezulu nje ukuba inkqubo ivumela
Uhlalutye imifanekiso efini
Ngokuqhelekileyo phantsi kweeyure ezingama-24; ayizange igcinwe "njengelayibrari yeefoto"
Imbali yendawo
Sijonge kangangeentsuku ezingama-90 ngaphandle kokuba umthetho ufuna ngaphezulu okanye ucela ukugcina ubungqina
Iincoko noMaria
Ukuya kuthi ga kunyaka omnye ngaphandle kokuba usicelile ukuba sicime kwangethuba, ngokulawulwa ngumthetho
Iilogi zokufikelela (ukhuseleko / ubuqhophololo)
Ngomyalelo weenyanga ezimbalwa ngaphandle kokuba isiganeko sifuna ukubanjwa ixesha elide
10. Amalungelo akho phantsi kweLGPD (isishwankathelo)
Ngaphantsi kweBrazilian General Data Protection Act (LGPD), ngokwemibandela ebanzi, ungakwazi:
✅ Isiqinisekiso kunye nokufikelela
Jonga ukuba siyayilungisa na idatha yakho kwaye sifumane ikopi, ngaphakathi komthetho
✏️ Ukulungiswa
Unedatha engaphelelanga, engalunganga, okanye ephelelwe lixesha elungisiweyo
🗑️ Ukucima / ukungaziwa
Cela ukucima okanye ukufihla idatha engafunekiyo okanye eqhutywe ngokungekho mthethweni
📦 Ukuphatheka
Fumana idatha ecwangcisiweyo kwifomati yomatshini eqhelekileyo, xa umthetho uvumela
🚫 Ukurhoxiswa kwemvume
Yirhoxise imvume apho besithembele kuyo
📊 Ulwazi
Funda ngokwabelana namaqumrhu karhulumente nawabucala, xa umthetho ubonelela njalo
❌ Inkcaso
Igatya ukusetyenzwa, apho kubonelelwe ngumthetho
⚖️ Uphononongo oluzenzekelayo
Cela igalelo lomntu kwizinto ezizenzekelayo, apho kubonelelwe ngumthetho
📧 Uwasebenzisa njani amalungelo akho
Ijelo elisemthethweni: thumela i-imeyile kwiGosa lethu loKhuseleko lweDatha (DPO)
I-imeyile ye-DPO
privacidade@seeu.digitalIxesha lokuphendula: Iintsuku zokusebenza ezili-15, zandiswe ngezinye ezili-15 kwiimeko ezinzima<br/>Iindleko kuwe: SIMAHLA ukusebenzisa amalungelo akho amiselwe ngokomthetho; asiyi kukuhlawulisa umrhumo wokuphendula isicelo sokuthembeka
13. Abancinci (abantwana nabakwishumi elivisayo)
Isiqhelo sokucuthwa kokuhamba kwemveliso: 13+ kunye nomzali/umgcini apho kufuneka iprofayile, okanye 18+ apho singayisebenzisi inkqubo engqamene nomntwana. Soloko ujonga i-app yokubhalisa kwifom yenombolo echanekileyo namhlanje.
🛡️ Xa abantwana basebenzisa i-app (apho kuvumelekile):
- ✅ Siqokelela kuphela ubuncinci beempawu ezifunekayo
- ✅ Asisebenzisi idatha yabantwana ukwenza iprofayile yentengiso njengoko kuchaziwe kuluhlu "asabelwane ngalo"
- ✅ Sijonge ukugcinwa okufutshane kweerekhodi ezithile ezincinci apho umthetho uvumela ixesha elifutshane
- ✅ Sinokuvala okanye sinciphise iimpawu ngezizathu zomthetho okanye zokhuseleko
👨👩👧 Abazali nabagcini babantwana (apho umthetho nemveliso zivumela khona) banokuthi:
- ✅ Bona okanye ulungise idatha yeakhawunti yomntwana, ngokuqinisekiswa esikufunayo ngokufanelekileyo
- ✅ Cela ukuba i-akhawunti ivalwe
- ✅ Ukurhoxisa okanye uhlengahlengiso lwemvume, apho inkonzo ibisekelwe kwimvume yalo mntwana
- ✅ Qhagamshelana neDPO nge-imeyile kulo mgaqo-nkqubo
11.2 Ukucima iakhawunti yakho (inqanaba eliphezulu; landela iilebhile ze-app)
Unokucela ukucima i-akhawunti yakho kunye nedatha yobuqu exhomekeke kwi-akhawunti, ngokuxhomekeke kwiimeko ezisemthethweni nezokhuseleko:
📱 Kwi-app (eqhelekileyo):
- Vula i-See U app kwisixhobo sakho
- Vula imenyu, emva koko "Useto" (okanye i-icon yegiya)
- Vula "iAkhawunti" kwaye ukhethe indlela yokucima / vala iakhawunti
- Qinisekisa ngenkcazi ezifunwa yi-app
📧 Nge-imeyile eya kwi-DPO / iqela labucala:
Bhalela kuprivacidade@seeu.digital
Ifestile epholileyo yokucima: kwezinye iinguqulelo zemveliso unokuba neentsuku ezingama-30 zokurhoxisa isicelo sokucima. Emva kokupholisa, ukucinywa kusenokuba kungaguquleki ngokobuchwephesha nasemthethweni.
16. Uqhagamshelwano kunye nezicelo
📧 Iibhokisi zokungenayo ezikhethekileyo
I-DPO (yabucala)
privacidade@seeu.digitalUkhuseleko
ukhuseleko@seeu.digitalUxhaso lobuchwepheshe
suporte@seeu.digitalUkufikeleleka
acessidade@seeu.digital
⏰ Amaxesha okuphendula abonisayo
Itikiti livuliwe / isiqinisekiso
Kwiintsuku ezi-2 zomsebenzi, apho sikhupha ii-ID zamatikiti
Imibuzo elula
Malunga neentsuku ezi-5 zokusebenza
LGPD / izicelo zabucala
Ukuya kuthi ga kwi-15 yeentsuku zokusebenza, kunye nokwandiswa apho umthetho uvumela
Isehlo esisebenzayo sokhuseleko usixelayo
Uvavanyo lokuqala ngokukhawuleza kangangoko kunokwenzeka (kaninzi kwiiyure zokusebenza ezingama-48) - jonga ibhokisi yokungenayo yokhuseleko
Brazil’s National Data Protection Authority (ANPD): ukuba awonelisekanga yimpendulo yethu, ungakhalaza kwi-ANPD phantsi komthetho.
🇧🇷 Umgca womnxeba weSizwe opapashwe kwindawo ye-ANPD (umzekelo 0800 979 0005 ngexesha lokubhala) - jonga i-ANPD yenombolo yangoku
“Kungentliziyo kuphela apho umntu anokubona ngokufanelekileyo; into ebalulekileyo ayibonakali ngeliso.”
🌟 Ubuchwephesha obuqukayo obubalulekileyo - ukusukela ngo-2009 🌟
Inguqulelo
4.0
Uhlaziyo lokugqibela
28 Okthobha 2025
Ngegunya ukusuka
28/10/2025
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