🔒 Ubumfihlo Inqubomgomo
Ubumfihlo bakho ukuzibophezela kwethu. Leli khasi lichaza ukuthi siyiqoqa, siyisebenzisa futhi siyivikela kanjani idatha yakho yomuntu siqu, ngokuvumelana ne-LGPD kanye neminye imithetho esebenzayo yase-Brazilian.
Sikuthatha njengokubalulekile ubumfihlo
Kuhlelo lokusebenza lwe-See U, ukuvikela idatha yakho yomuntu siqu kuyinto ehamba phambili. Le nqubomgomo ichaza, ngendlela ecacile nefinyelelekayo, ukuthi siqoqa kanjani, silusebenzisa, silugcina kanjani futhi sabelane ngolwazi lwakho, kuyilapho sihlonipha amalungelo i-LGPD ekuqinisekisa wona.
1. Singobani nokuthi ungasithinta kanjani
🏢 Inkampani
- Igama elisemthethweni: Bona uhlelo lokusebenza olulula olulula (l.s.)
- I-CNPJ: 48.200.632/0001-25
- Ikheli: Rua Nossa Senhora do Carmo, n. 180, Umakhelwane: Cacimbas, ZIP: 57304-477, Maceió, Alagoas, Brazil
⏰ Amahora okusekela
Ukwesekwa okujwayelekile
NgoMsombuluko kuya kuLwesihlanu, ngo-8:00 a.m. kuya ku-6:00 p.m. (Isikhathi saseBrasília)
Izehlakalo zokufinyeleleka
24/7, lapho leso siteshi sinikezwa khona esifundeni sakho
2. Umgomo wethu nokuzibophezela kwethu
“Kungenhliziyo kuphela lapho umuntu angabona khona kahle; okubalulekile akubonakali ngeso.”
Uhlelo lokusebenza lwe-See U luwumkhiqizo osizayo owakhelwe ukuthuthukisa impilo yansuku zonke yabantu abanenkinga yokubona, kusetshenziswa i-AI, izwi, ukuqonda isithombe kanye nomsizi obonakalayo ukuze kusekelwe ukuzimela, ukuhamba nokufakwa komphakathi.
Kusukela ngomhla ka-2009 sisebenzele ukukhulisa ukufinyelela kubuchwepheshe obuhlanganisayo kubantu base-Brazilian abangaphezu kwezigidi ezingu-40 abanokulahlekelwa ukubona okubucayi noma ubumpumputhe, kuncike kuzici esizithumela kunguqulo ngayinye yomkhiqizo.
Ukungafihli
Sula ulwazi mayelana nedatha yakho
Ukulawula komsebenzisi
Nguwe onquma izimvume
Ezokuphepha kuqala
Izivikelo ezifanele imboni
Ukuqondanisa okusemthethweni
I-LGPD nomunye umthetho osebenzayo
3. Ingqikithi yezomthetho nejwayelekile
🇧🇷 Umthetho wase-Brazil (izibonelo)
I-LGPD
Umthetho Wokuvikelwa Kwedatha Okujwayelekile Wase-Brazil - Umthetho No. 13,709/2018
Amalungelo omphakathi ku-inthanethi
Uhlaka lwamalungelo omphakathi lwe-inthanethi e-Brazil (Marco Civil) – Umthetho No. 12,965/2014
Umthetho wabathengi
Ikhodi Yomthengi - Umthetho No. 8,078/1990
Ukufakwa kokukhubazeka
Ukufakwa kwabantu abakhubazekile (LBI) – Law No. 13,146/2015
🌍 Izinhlaka zenkomba zamazwe ngamazwe
I-GDPR
I-General Data Protection Regulation (EU) - ireferensi, hhayi isimangalo sokusebenza okuqondile
I-CCPA/CPRA
Umthetho wobumfihlo wabathengi wase-California - ireferensi yezinye izinqubo
I-COPPA
Ubumfihlo bezingane zase-U.S. - ireferensi yedatha yezingane
I-WCAG 2.1
Izinkombandlela Zokufinyeleleka Kokuqukethwe Kwewebhu Izinga AA, lapho umkhiqizo usekelwe kuwebhu
4. Idatha esiyiqoqayo nokuthi kungani
4.1 I-akhawunti nedatha yephrofayili
📊 Lokho esingase sikuqoqe (kuye ngezici ozisebenzisayo):
- •Igama eligcwele
- •I-imeyili
- •Ifoni (kuyakhetheka)
- •Usuku lokuzalwa
- •Umazisi Kazwelonke (CPF) wezinkonzo ezithile kuphela, lapho kudingeka khona
- •Isithombe sephrofayela (ongakukhetha)
🎯 Kungani siyisebenzisa:
- Dala futhi uphathe i-akhawunti yakho
- Ngena ngemvume futhi uvikele ukufinyelela kwakho
- Yenza kube ngokwakho ukuzizwisa
- Thumela izaziso ezibalulekile zesevisi
- Hlangana nemisebenzi yezomthetho neyezimali lapho isebenza khona
Isisekelo sezomthetho (LGPD, izinga eliphezulu): Ukusebenza kwenkontileka (Art. 7, V) futhi, lapho sicela, imvume (Art. 7, I)
4.2 Idatha yomsindo neyezwi
📊 Lokho esingase sikuqoqe (kuye ngezici ozisebenzisayo):
- •Imiyalo yezwi
- •Amabhafa wokucubungula wesikhashana
- •Izintandokazi zesitayela zenkulumo
- •Izintandokazi ze-TTS
🎯 Kungani siyisebenzisa:
- Sebenzisa isilawuli sezwi kanye nomsizi wezwi "Maria"
- Okhiye behadiwe yemephu (isb. ivolumu) ezenzweni zohlelo lokusebenza, lapho i-OS ivumela khona
- Guqula inkulumo ibe umbhalo wezici ozinika amandla
- Thuthukisa amamodeli ethu ngendlela ehlanganisiwe, egcina ubumfihlo lapho sikwenza khona nhlobo
Isisekelo sezomthetho (LGPD, izinga eliphezulu): Ukusebenza kwenkontileka futhi, lapho kusetshenziswa khona imvume yemakrofoni, imvume yakho (Art. 7, I and II)
🔒 Amabhafa womsindo wesikhashana ayasuswa noma abhalwe ngaphezulu ngokushesha nje lapho isici sivuma
4.3 Idatha yesithombe nekhamera
📊 Lokho esingase sikuqoqe (kuye ngezici ozisebenzisayo):
- •Ozimele abasamile obathwebula kuhlelo lokusebenza
- •Imethadatha ekudivayisi neyefu iyadingeka esicini esiwusizo
- •Iziqeshana zevidiyo ezimfushane, lapho isici sidinga khona
- •I-EXIF lapho itholakala (sikhumula lapho singakhiqiza khona)
🎯 Kungani siyisebenzisa:
- Chaza izigcawu, umbhalo kanye nabantu (ukusetshenziswa okusizayo)
- I-OCR, izindaba zomphakathi, noma amanye amathuluzi angaphakathi nohlelo oziqalela wona
- Susa iphutha ngemvume yakho, ngokusebenzisa ukuphahlazeka/ukugeleza kwempendulo
Isisekelo sezomthetho (LGPD, izinga eliphezulu): Imvume yakho yekhamera, kanye nenkontileka yokuletha isici osikhethayo
🗑️ Sihlose ukugcina amakhophi ohlangothini lwefu kuphela isikhathi eside njengoba kudingeka, ngokuvamile ngaphansi kwamahora angu-24 ukuze uthole imisebenzi yokuchaza kanye
4.4 Idatha yendawo
📊 Lokho esingase sikuqoqe (kuye ngezici ozisebenzisayo):
- •I-GPS enembile, uma uyinikeza
- •Indawo emahhadlahhadla (inethiwekhi).
- •Umlando womzila noma wohambo, kuphela uma isici osivulayo siwudinga
- •Indawo engemuva, ezakhiweni ze-OS kuphela ezidinga imvume engemuva ehlukile
🎯 Kungani siyisebenzisa:
- Ukuzulazula kwesinyathelo ngesinyathelo nezindawo eziseduze
- Izici zamasiko nedolobha ezisebenzisa indawo, uma uzisebenzisa
- Izexwayiso zokuphepha ezihlobene nomzila owulandelayo, lapho sizithumela khona
Isisekelo sezomthetho (LGPD, izinga eliphezulu): Imvume eqondile, enolwazi yendawo, okuhlanganisa noma iyiphi imodi yangemuva (Ubuciko. 7, I; Art. 11, II, a, lapho kufanele)
🚨 Ukufinyelela okungemuva okweseshini yokusiza esebenzayo (isb. indlela yokuthola), hhayi ukulandelela ukukhangisa okungu-24/7
5. Izimvume zohlelo lokusebenza (ezijwayelekile, zingahluka ngokwakhiwa)
| Imvume | Ukusetshenziswa okuvamile | Kudingeka? |
|---|---|---|
| 🎤 Imakrofoni | Imiyalo yezwi kanye nomsizi we-“Maria” | Yebo (izici ezibalulekile zezwi) |
| 📷 Ikhamera | Incazelo yesithombe nezici zokusiza ezibukhoma | Ongakukhetha |
| 📍 Indawo enhle | Amamephu neziqondiso zejika nejika | Ongakukhetha |
| 🗺️ Indawo engemuva | Isiqondiso uma uhlelo lokusebenza lungemuva, ezinguqulweni ze-OS ezisekelwayo kuphela | Ongakukhetha |
| 🔔 Izaziso | Izaziso ezibalulekile nezikhumbuzi | Kunconyiwe |
| 💾 Isitoreji | Izilungiselelo, inqolobane, amafa alandiwe | Yebo |
| 🌐 I-inthanethi | I-AI, amamephu, ukungena ngemvume, izibuyekezo | Yebo |
| 📳 Ukudlidliza | Impendulo ye-Haptic yokufinyeleleka | Yebo |
🚨 Indawo engemuva - isaziso esivelele
IKUFIKIA_USULI_MAHALIimvume iyadingeka kwezinye izici ezibalulekile zokufinyeleleka, hhayi ukulandelela izikhangiso:
🎯 Kungani singase siyidinga
- ♿ Isiqondiso esiqhubekayo: abasebenzisi abaningi abayizimpumputhe nabangaboni kahle badinga imiyalelo ekhulunyiwe ngisho nalapho ifoni ikhiyiwe noma olunye uhlelo lokusebenza luphambi
- 🗺️ Izaziso eziseduze: amaphuzu entshisakalo noma izingozi emzileni owuqale kuhlelo lokusebenza
- 🎪 Ezinye izici zamasiko noma zedolobha ozivula ngokusobala zingasebenzisa indawo ukuze wenze kube ngokwakho ukuzizwisa
- 🔊 Izexwayiso zesikhathi sangempela zokubuyisela umzila ngaphandle kokukuphoqa ukuthi ubuyele esikrinini sasekhaya isikhathi ngasinye
🛡️ Sikuvikela kanjani
- Ungahoxisa imvume kuzilungiselelo zesistimu noma kunini
- Siyisebenzisela kuphela izici oziqalayo (isb. ukuzulazula noma iseshini yedolobha), hhayi kumaphrofayela wesikhangiso 24/7 "uhlale evuliwe"
- Asithengisi indawo yakho; bona ingxenye ethi "Ukwabelana" yamaphrosesa esiwasebenzisayo
- Idatha kwezokuthutha ivikelwe nge-TLS yesimanje; idatha iphumule ngokubethela okuqinile kusitaki sethu
- Asithengisi idatha yakho yomuntu siqu; bona uhlu oluthi “asabelani nabo”
- Sisebenzisa imikhawulo yokugcinwa (isb., amawindi omlando achazwe esigabeni sokuvikela) futhi singasusa ngokwesicelo, kuncike emthethweni.
7. Sabelana kanjani ngedatha
🤝 Ama-sub-processor kanye nozakwethu (ukulethwa kwesevisi kuphela)
Sabelana ngedatha yakho kuphela ukuze siqalise umkhiqizo, hhayi ukuqalisa amanethiwekhi ezikhangiso ezinkampani zangaphandle ngemuva kwakho:
🤖 Bona inkundla ye-U AI
Ukusingathwa kwemodeli kanye nokuhlaziywa kwesithombe/izwi (idatha incishisiwe futhi, lapho kungenzeka khona, isuswe ukukhonjwa)
🗺️ I-Google Maps Platform
Amathayela emephu, imizila, nokusesha kwendawo, uma usebenzisa izici zemephu
🔥 I-Firebase (Google)
Ngena ngemvume, ukusetshenziswa okungaziwa/idatha yokuphahlazeka, bese ucindezela lapho kunikwe amandla khona
☁️ Isitimela / AWS (noma efanayo)
Ukusingathwa okuvikelekile, izipele ezibethelwe, nolayini bemisebenzi
🚫 Asabelani nge
- ❌Ukuqondisa kwezikhangiso zezinkampani zangaphandle ekushintshanisweni kwezikhangiso
- ❌Abadayisi bedatha abathengisa kabusha izinhlu zabantu
- ❌Amanethiwekhi ezikhangiso akha amaphrofayela ezinhlelo zokusebenza ezahlukene kuwe
- ❌Izinkampani zokumaketha zokufutha nokuthandaza ezingahlobene nensizakalo
- ❌Ukuthengisa noma ukuqasha uhlu lwakho loxhumana nabo
- ❌Izinjongo ezingahlobene nokuhlinzeka nge-See U ongatshelwanga ngazo kule pholisi
9. Isitoreji nokuvikeleka
🔐 Izinyathelo zokuphepha (eziphelele)
Ukubethela
I-TLS 1.3+ kwezokuthutha; Ukubethela kwekilasi le-AES-256 kuphumule lapho silawula khona isitoreji
Ngena ngemvume
I-MFA lapho itholakala khona; ukufinyelela okuyilungelo elincane ngaphakathi kwethimba lethu
I-perimeter
I-WAF, ukuvikelwa kwe-DDoS kanye nokuqina kwezindawo zokugcina zomphakathi
Ukuqapha
24/7 izexwayiso mayelana namaphethini okufinyelela asolisayo kungqalasizinda yethu
Izipele
Izipele ezibethelwe nokubuyiselwa okuhloliwe kwedatha ebalulekile
Ukuhlola
Ukuhlolwa kokungena okuvamile kanye nenzuzo yeziphazamisi lapho kufanele khona
🗄️ Ukugcinwa (okujwayelekile - bona i-UI yomkhiqizo ukuze uthole inani eliqondile)
Iphrofayela ye-akhawunti
Uze ususe i-akhawunti
Amabhafa womyalo wezwi
Kususiwe noma kubhalwe ngaphezulu ngokushesha lapho ukucubungula kuvumela
Izithombe ezihlaziywe emafini
Ngokuvamile ngaphansi kwamahora angu-24; ayikaze igcinwe “njengelabhulali yezithombe”
Umlando wendawo
Sihlose izinsuku ezingu-~90 ngaphandle uma umthetho udinga okwengeziwe noma ucela ukugcina ubufakazi
Izingxoxo noMaria
Kungafika cishe unyaka owodwa ngaphandle kwalapho usicela ukuthi sikususe ngaphambi kwesikhathi, ngaphansi komthetho
Finyelela amalogi (ezokuphepha / ukukhwabanisa)
Ngomyalelo wezinyanga ezimbalwa ngaphandle uma isigameko sidinga ukubanjwa isikhathi eside
10. Amalungelo akho ngaphansi kwe-LGPD (isifinyezo)
Ngaphansi kokuthi Brazilian General Data Protection Act (LGPD), ngokwemibandela ebanzi, ungakwazi:
✅ Ukuqinisekisa nokufinyelela
Hlola ukuthi siyayicubungula yini idatha yakho futhi sithole ikhophi, ngaphakathi komthetho
✏️ Ukulungiswa
Iba nedatha engaphelele, engalungile, noma ephelelwe yisikhathi elungisiwe
🗑️ Ukususwa / ukungaziwa
Cela ukususa noma ukudalula idatha engadingeki noma ecutshungulwe ngokungekho emthethweni
📦 Ukuphatheka
Thola idatha ehlelekile ngefomethi yomshini evamile, uma umthetho uvuma
🚫 Ukuhoxiswa kwemvume
Sihoxise imvume lapho sithembele khona
📊 Ulwazi
Funda mayelana nokwabelana nezinhlangano zomphakathi nezizimele, lapho umthetho uhlinzeka kanjalo
❌ Ukuphikiswa
Iphikisana nokucubungula, lapho kuhlinzekwe ngumthetho
⚖️ Ukubuyekeza okuzenzakalelayo
Cela okokufaka komuntu emiphumeleni ezenzakalelayo yezinto ezibonakalayo, lapho kuhlinzekwe ngokomthetho
📧 Ungawasebenzisa kanjani amalungelo akho
Isiteshi esisemthethweni: sithumele i-imeyili Isikhulu Sokuvikela Idatha (DPO)
I-imeyili ye-DPO
privacidade@seeu.digitalIsikhathi sokuphendula: Izinsuku zebhizinisi eziyi-15, ezinwetshwa ngezinye ezingu-15 ezimeni eziyinkimbinkimbi<br/>Izindleko kuwe: MAHHALA ukusebenzisa amalungelo akho omthetho; ngeke sikukhokhise imali ukuze uphendule isicelo sokwethembeka
13. Abancane (izingane kanye nentsha)
Ukunqunywa okujwayelekile kokugeleza komkhiqizo: 13+ nomzali/umnakekeli lapho kudingeka khona iphrofayela, noma 18+ lapho singasebenzisi khona ukugeleza okuqondene nengane. Njalo hlola ifomu lokubhalisa ngaphakathi nohlelo ukuze uthole inombolo eqondile namuhla.
🛡️ Uma izingane zisebenzisa uhlelo lokusebenza (lapho kuvunyelwe):
- ✅ Siqoqa kuphela ubuncane besici esibudingayo
- ✅ Asisebenzisi idatha yezingane ukwenza iphrofayela yesikhangiso njengoba kuchazwe ohlwini "asabelani ngakho"
- ✅ Sihlose ukugcinwa isikhashana kwamarekhodi acacile lapho umthetho uvumela isikhathi esifushane
- ✅ Singase sivimbe noma sikhawulele izici ngezizathu zomthetho noma zokuphepha
👨👩👧 Abazali nababheki (lapho umthetho nomkhiqizo uvumela) banga:
- ✅ Bona noma ulungise idatha ye-akhawunti yengane, ngokuqinisekiswa esikudinga ngokunengqondo
- ✅ Cela ukuthi i-akhawunti ivalwe
- ✅ Hoxisa noma lungisa imvume, lapho isevisi ibisekelwe emvume yalowo mntwana
- ✅ Xhumana ne-DPO nge-imeyili ekule nqubomgomo
11.2 Ukususa i-akhawunti yakho (izinga eliphezulu; landela amalebula angaphakathi nohlelo)
Ungacela ukususa i-akhawunti yakho kanye nedatha yomuntu siqu encike ku-akhawunti, kuncike kokungaphandle kwezomthetho nezokuphepha:
📱 Kuhlelo lokusebenza (okujwayelekile):
- Vula uhlelo lokusebenza lwe-See U kudivayisi yakho
- Vula imenyu, bese uthi “Izilungiselelo” (noma isithonjana segiya)
- Vula "I-akhawunti" bese ukhetha indlela yokususa / vala i-akhawunti
- Qinisekisa ngemininingwane edingwa uhlelo lokusebenza
📧 Nge-imeyili eya ku-DPO / ithimba lobumfihlo:
Bhala kuprivacidade@seeu.digital
Iwindi elipholile: kwezinye izinguqulo zomkhiqizo ungase ube nezinsuku ezingu-~30 zokukhansela isicelo sokususa. Ngemva kokupholisa, ukususwa kungase kungabuyiseleki emuva ngokwezinga elingenzeka ngokobuchwepheshe nangokomthetho.
16. Ukuxhumana kanye nezicelo
📧 Amabhokisi okungenayo akhethekile
I-DPO (Ubumfihlo)
privacidade@seeu.digitalEzokuphepha
usalama@seeu.digitalUkusekela kwezobuchwepheshe
suporte@seeu.digitalUkufinyeleleka
acessidade@seeu.digital
⏰ Izikhathi zokuphendula eziyinkomba
Ithikithi livuliwe / isiqinisekiso
Phakathi kwezinsuku ezingu-2 zebhizinisi, lapho sikhipha khona ama-ID amathikithi
Imibuzo elula
Cishe izinsuku zebhizinisi ezingu-5
I-LGPD / izicelo zobumfihlo
Kufika ezinsukwini zebhizinisi eziyi-15, ngesandiso lapho umthetho uvumela khona
Isigameko sokuphepha esisebenzayo usibikela sona
Ukunquma kokuqala ngokushesha ngangokunokwenzeka (ngokuvamile phakathi kwamahora angu-48 ebhizinisi) - bheka ibhokisi lokungenayo lezokuphepha
I-Brazil’s National Data Protection Authority (ANPD): uma ungathokozile ngempendulo yethu, ungakhalaza ku-ANPD ngaphansi komthetho.
🇧🇷 Ulayini wezingcingo kazwelonke oshicilelwe kusayithi ye-ANPD (isb. 0800 979 0005 ngesikhathi sokubhala) - bona i-ANPD ukuze uthole inombolo yamanje
“Kungenhliziyo kuphela lapho umuntu angabona khona kahle; okubalulekile akubonakali ngeso.”
🌟 Ubuchwepheshe obuhlanganisayo obubalulekile - kusukela ngo-2009 🌟
Inguqulo
4.0
Isibuyekezo sokugcina
28 Okthoba 2025
Ngokuphoqa kusuka
28/10/2025
Bona uhlelo lwakho lokusebenza olulula olulula (l.s.) | I-CNPJ: 48.200.632/0001-25
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